BEFORE YOU ARRIVE
A few things to know.
Practical details to help you plan your stay at Mravilla, near Split, Croatia.
How do I make a booking enquiry?
Send your dates and number of guests via WhatsApp or by email to info@mravilla.com. We confirm availability and the total price personally. Your reservation is confirmed after the details are agreed and the 30% advance payment is paid.
How many guests can stay?
Mravilla is a four-star villa accommodating up to eight guests in four air-conditioned bedrooms.
Is the villa and pool private?
The villa and pool are reserved exclusively for your booked group. The property has approximately 1,000 m² of grounds beside a wooded area.
What are the check-in and check-out times?
Check-in is available from 15:00. Arrival after 15:00 is flexible and arranged with us in advance, with no fixed latest arrival time. Check-out is by 10:00.
Can we arrange a late check-out?
Late check-out is subject to availability. The fee depends on how long the villa remains occupied beyond the standard check-out time and is agreed in advance.
Is the villa suitable for families with babies?
Babies may share a bed with their parents or sleep in a cot. The villa has two cots available. Please let us know in advance if you would like to use them.
Is the children’s pool fenced?
No. The saltwater pool has a children’s section, but the pool is not fenced. Children must always be supervised by an adult around the pool.
Can we bring a pet?
Pets are welcome for a fee of EUR 100 per pet for the entire stay. Please let us know in advance if you are bringing a pet.
How many people can use the jacuzzi?
The new jacuzzi has six seats, with massage available at all six seats at the same time.
What does the SwimJet do?
The SwimJet creates a counter-current of water that you swim against, allowing you to train in place without swimming laps. It is useful for practising swimming technique and building endurance. The water current can also be enjoyed for a relaxing water massage. Ask us to show you how to use the system.
Is parking available?
Private parking is available within the property, with an automatic gate and some shaded space.
Is Wi-Fi included?
Yes, complimentary Wi-Fi is available throughout the villa.
Can we arrange extra services?
Private chef services, breakfast, massages and additional cleaning are available for an extra charge. All additional services must be arranged at least 72 hours before the requested service time.
When can we contact you?
We are available 24/7 for enquiries and support during your stay.
Are there shops and restaurants nearby?
Shops, markets and restaurants are available in the area. Ask us for local recommendations.
What can we explore nearby?
Split’s old town, Salona and Klis Fortress are among the places to explore during your stay.
How do we get there and find everyday essentials?
Mravilla is in Mravince, near Solin and Split. A car is useful for flexible outings to Split, Salona, Klis and Adriatic beaches; private gated parking is available. Shops and restaurants are in the area. Use our Google Maps listing and contact us via WhatsApp for arrival help, including when travelling from Split Airport.
Which charges are separate from the accommodation rate?
A cleaning fee of EUR 200 applies per stay and is charged separately from the accommodation rate. Pets are welcome for EUR 100 per pet for the entire stay, charged separately from the accommodation rate. Please let us know in advance. Private chef services, breakfast, massages and additional cleaning are available on request for an extra charge. Each service and its price are agreed separately. All additional services must be arranged at least 72 hours before the requested service time. Additional cleaning is an optional service arranged during your stay and is separate from the standard cleaning fee.
How do we check prices and availability?
Message us on WhatsApp with your preferred dates and the number of guests. We will confirm availability, rates and reservation details directly.
How is the accommodation paid for?
Before you pay, we agree availability, your dates, the total accommodation price and terms, and provide payment instructions. You receive the total accommodation price plus the mandatory EUR 200 cleaning fee per stay, EUR 100 per pet for the entire stay if applicable, and the prices of any separately agreed services. A 30% advance payment of the accommodation price confirms your reservation; the remaining 70% is payable on arrival. For bookings arranged by phone or email, the advance payment is due within 48 hours after the details are agreed and you receive payment instructions, unless a different deadline is agreed.
Is VAT charged?
The accommodation provider is not registered for VAT. VAT is not charged on the accommodation price. Applicable local taxes are included. Cleaning and pet fees, where applicable, are separate.
What happens if we do not arrive?
In the event of a no-show, only the 30% advance payment is retained. The remaining 70% accommodation balance is not charged.
Can we add extra nights?
Additional nights are subject to availability and prior agreement. Each additional night is charged at the current applicable rate.
What is the cancellation policy?
Cancellations made at least 30 days before arrival qualify for a full refund of the advance payment. For cancellations fewer than 30 days before arrival, the advance payment is non-refundable. Contact us by email to cancel your booking.